Shipping policy

At BonTrade, we are committed to delivering your handcrafted baskets and eco-friendly accessories safely and efficiently. Please review our shipping guidelines below:

• Processing Time: Orders are typically prepared and dispatched within 3-5 business days after payment confirmation.

• Delivery Regions: We ship internationally, with a focus on customers in the USA and Europe.

• Shipping Costs: We proudly offer Free Standard Shipping on all orders. For customers who require faster delivery, expedited shipping options are available upon request and may incur an additional cost.

• Tracking: Once shipped, you will receive a confirmation email with tracking details to monitor your delivery.

• Delays: While we strive to meet estimated delivery times, unforeseen circumstances (such as customs clearance or courier delays) may occasionally extend shipping duration.

• Responsibility: Please ensure your shipping address is accurate. BonTrade is not responsible for packages lost due to incorrect addresses provided at checkout.

We appreciate your patience and understanding as each order is carefully packed to preserve the quality of our artisan products. Thank you for supporting sustainable craftsmanship.